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At Your Service—Customer Service Training
Cynthia
Messer
Extension Educator, Tourism
University of Minnesota Extension Service
120 Bioag Engineering
St. Paul, MN 55108
(612) 624-6236
By the end of the program, participants can deliver training that helps participants:
- Understand the foundation of customer service,
- Gain enthusiasm, confidence and commitment to provide superior customer service in the workplace,
- Practice and write an action plan to apply customer service skills and knowledge to their job
Program
Web site: http://www.tourism.umn.edu
Format & Time Required:
-
Four-hour workshop format generally delivered in one or two meetings.
Topic: Economic Development
North
Central Regional Center for Rural Development
Iowa State University
107 Curtiss Hall
Ames, IA 50011-1050
(515) 294-8321, (515) 294-3180 fax
For questions, comments or concerns about the NCRCRD Web site, contact
.
Last updated August 31, 2004.